We’re here to help
Contact GhatGo
Questions about a booking, custom group rides, hotel partnerships or anything else? Reach us through any channel below — we usually reply within an hour during working hours.
Visit us
Our team operates from the ghats of Varanasi. We don’t run a walk-in office — please call or message before visiting so we can meet you at the right boarding point.
Address
GhatGo
Varanasi, Uttar Pradesh
India
Support hours
- Monday – Sunday8 AM – 9 PM
- Sunrise ridesFrom 4:30 AM
- Last departuresUp to 9 PM
What can we help with?
Choose the closest reason and our team will route your message to the right person.
Booking support
Need help finding the right boat or modifying a booking? Share your booking reference and we will sort it out.
Group & charter rides
Planning a wedding, corporate offsite or large group? Tell us your dates, headcount and ghat preference for a custom quote.
Hotel & travel partners
If you run a hotel, travel desk or tour business and want to offer GhatGo rides to your guests, write to us with your contact details.
Looking for something else?
Already have a booking? Find your trip details and reschedule from your profile. For policy questions, see our help pages.